Our West Ryde office is home to our management, sales, finance and customer service teams. Its where all the essential work is done from forward bookings, customer orders, contracts and support to meeting customers and key suppliers from around the world. The office also has a fully equipped mini cupping lab that’s in daily use, almost as much as the two group espresso machine!
Anu, Mariana and Ian are our customer support team who look after our customers; everything from orders to general enquiries. They are backed up by Nerma who manages the front desk and complex shipping arrangements to Dhan, Janelle or Adam in Finance.
Seven Hills Quality Lab & Warehouse
Our Quality Lab is where all the coffee stuff happens, a day can involve roasting up to 20 arrival samples, doing a blend batch roast for a customer, running Agtron reading or trips to warehouse for samples. Best days are when roasters, growers or baristas pop in for cuppings. It means the small team of Dariusz, John and Teighan on the go. Downstairs in the warehouse; Anthony and Matt keep the blending and equipment running smoothly.
All about ordering from Cofi-Com
The most common FAQ's of our ordering process and requirements