Our West Ryde office is home to our management, sales, finance and customer service teams. Its where all the essential work is done from forward bookings, customer orders, contracts and support to meeting customers and key suppliers from around the world. The office also has a fully equipped mini cupping lab and meeting facilities.
Kelly, Lily and Reddy are our customer support team who look after our customers; everything from orders to general enquiries. They are backed up by Nerma who manages the front desk and complex shipping arrangements to Dhan, Janelle and Becky in Finance.
Huntingwood Quality Lab & Warehouse
Our Quality Lab is where all the coffee stuff happens, a day can involve roasting up to 20 arrival samples, doing a blend batch roast for a customer, doing Agtron reading and frequent walks around the warehouse. It keeps the small team of Dariusz, Josephine and John on the go. Downstairs in the warehouse; Anthony keeps the blending and equipment running smoothly.
If you are picking up an order, please come up to the Lab for a coffee!
All about ordering from Cofi-Com
The most common FAQ's of our ordering process and requirements